michaelhegeman.com

Privacy Policy

Privacy Policy

Last updated: 11/09/2026

This Privacy Policy explains how Michael Hegeman handles personal information when you visit or contact me through:

michaelhegeman.com

1. Who I Am

The website and consultation service are operated by:

Michael Hegeman
Business address: Available on request
Email: info[at]michaelhegeman.com

I am responsible for the personal information processed through this website and in connection with my consultation services.

2. Information I May Collect

Depending on how you use the website and services, I may collect:

  • your name;
  • email address;
  • telephone number, if you provide it;
  • information included in an enquiry;
  • information needed to arrange a consultation;
  • booking and payment information, where applicable;
  • technical information necessary for the operation and security of the website.

I aim to collect only information that is relevant and necessary for the purpose for which it is provided.

Please do not send unnecessary sensitive or medical information through ordinary email or a website contact form.

3. How I Use Personal Information

I may use personal information to:

  • respond to enquiries;
  • arrange and manage consultations;
  • communicate about appointments;
  • provide requested services;
  • process payments, where applicable;
  • maintain appropriate business records;
  • comply with legal obligations;
  • maintain the security and proper operation of the website.

I do not sell personal information.

4. Information About Physical Problems

The consultation service concerns physical problems that violinists may experience when playing.

If you voluntarily provide information about pain, physical symptoms, injuries or other matters concerning your health, this may constitute health data, which is a special category of personal data under the GDPR and receives additional protection.

Please provide only information that is relevant and necessary for your enquiry or consultation.

I do not provide medical diagnosis, physiotherapy or medical treatment.

Where health-related information is processed, it will be handled only where there is an applicable legal basis and, where required, an applicable condition for processing special-category data under data-protection law.

5. Contact and Confidentiality

If you contact me by email or through a website contact form, the information you provide will be used to respond to your enquiry and, where appropriate, arrange a consultation.

Information relating to enquiries and consultations is treated confidentially and will not ordinarily be shared with other people unless this is necessary to provide the service, required by law, or otherwise permitted under applicable data-protection law.

6. Cookies and Similar Technologies

This website may use cookies or similar technologies.

Some cookies may be necessary for the proper functioning, security or basic operation of the website.

Where non-essential cookies or similar technologies are used and consent is required, they will only be used in accordance with applicable law and after the required consent has been obtained. Where consent is used, it must also be possible to withdraw that consent.

7. How Long Information Is Kept

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required by applicable law.

Different types of information may therefore be retained for different periods.

8. Your Rights

Depending on the circumstances and applicable law, you may have the right to:

  • access personal information held about you;
  • request correction of inaccurate information;
  • request deletion of information;
  • request restriction of processing;
  • object to certain processing;
  • withdraw consent where processing is based on consent;
  • receive your personal information in a portable format where the right to data portability applies.

You also have the right to lodge a complaint with the Dutch data-protection authority, the Autoriteit Persoonsgegevens.

9. Security

Reasonable technical and organisational measures are taken to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Changes to This Policy

This Privacy Policy may be updated when necessary to reflect changes to the website, services or applicable legal requirements.

The date at the top of this page indicates when the policy was last updated.

11. Contact

If you have any questions about this Privacy Policy or about how your personal information is handled, please contact:

Michael Hegeman
info[at]michaelhegeman.com

michaelhegeman.com